Tell us what you need and we will get back to you quickly. You can also reach us at 1-877-635-6931. How can we help you? System repairSystem inspectionMaintenance / filter changeWater quality problemWater analysisInstallation / new systemOther request Your contact details Your system I am not sureWater softenerReverse osmosisFilterUV sterilizerSalt-based systemOther What is the problem? Water smells badColoured or cloudy waterBad tasteLow pressure and/or flowSystem leakingSystem no longer workingAbnormal salt use (too much salt, or salt no longer going down)Unusual noiseBackwash no longer runningWarning light onAlarmError code or error messageWater leaving stainsNo water at allOther Describe your request You may attach up to three photos (JPG or PNG, 5 MB maximum each). When would you like the service? This is not a confirmed appointment. We will contact you to confirm availability. No preferenceMorningAfternoonEvening I agree that Groupe Ilqueau may keep the information provided in this form in order to process my service request. See our privacy policy.